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Location:
Situated on one of the largest and most beautiful white sandy beaches,
across the street from the largest Marina. 17 min. to the north of the
center of Canczn and 15 min. from the airport. Canczn is the gateway to
Mayan culture, its close proximity to the ruins of Tulum and Coba, Isla
Mujeres and Cozumel, make it the ideal leisure center, offering a perfect
mix of relaxation and culture.
Accommodation: 794 rooms with private
terrace and spectacular views of the Caribbean Sea or Lagoon Nichupte,
including 64 Junior Suites, 1 Grand Presidential Suite, 1 Presidential Suite
and Vacation Club rooms. Minibar. Satellite TV. Direct dial telephone. Air
conditioning. Safety deposit box. Pay per view. Movies. Full bathroom with
hairdryer. 24 hours Room service.
Services: 5 Restaurants; "La Cascada"
Mexican gourmet restaurant, "Prosciuttos" Gourmet restaurant serving Italian
and Mediterranean specialties, "Quetzal" for breakfast, lunch and dinner,
"La Perla" for exquisite sea food dishes, and "Caribe Snack" for something
quick. Poolside bar. Lobby bar with live music every day. 2 Spectacular
swimming pools. Health club and spa with sauna, jacuzzi, massage, beauty
salon and gymnasium. Shopping gallery. 24 hour Medical service. Babysitting
service. Car rental. Travel agency. Parking. 9-Hole golf course, equipment
rental and pull carts. 1 Lighted tennis court. 2 Paddle tennis courts.
Volleyball.

Convention Center The hotel has a new
Convention Center with 2,880 m2 of facilities for congresses, meetings and
banquets for up 1.000 guest.
Hotel Amenities
- Babysitting services - on request for an
additional fee
- Baggage check
- Beach - public
- Courtesy room
- Entertainment
- Handicap accessible/equipped
- Health club facilities - full-service spa
- Jacuzzi
- Laundry facilities
- Lounges/bars - 4
- Restaurants on premises - 5
- Safety deposit box - in-room free
- Sauna
Recreation
- Activities desk/concierge
- Gameroom/arcade
- Golf course on premises - executive Par 3
course (3 miles to nearest 18 hole course)
- Swimming pools - 2 outdoor, 1 children's
- Tennis courts - 3 lighted, equipment
rental available
- Watersports available on premises -
motorized & non-motorized
Location/Transportation
- Distance from airport - 7 miles
- Located on public beach
- Complimentary Self Parking
- Valet parking also available

Room Categories
Run of House
- Bedding - 2 doubles or 1 king
- Occupancy limits - 3 adults, 2 children, 4
total
- All rooms include satellite color TV with
pay-per-view, air-conditioning, mini-bar, safety deposit box,
Spectravision service, hair dryer and private terraces and 24-hour room
service
Oceanview
- Bedding - 2 doubles or 1 king
- Occupancy limits - 3 adults, 2 children, 4
total
- All rooms include satellite color TV with
pay-per-view, air-conditioning, mini-bar, safety deposit box,
Spectravision service, hair dryer, private terraces, and 24-hour room
service
- Hotel does not have any nonsmoking rooms
- Hotel has 2 handicap accessible rooms,
request basis
- Rollaway beds are available on request for
no charge
- Cribs are available for no charge
- Check-in 3 p.m.
- Check-out 12 noon
Restaurants
- Proscotto's - Italian cuisine
- La Cascada - Mexican cuisine
- La Perla - Seafood and snacks
- Palapa Caribe - Spa food and Spanish
cuisine
Room Service
- Room service is available 24 hours
- Cancellation policies vary depending on
time of year, especially during holidays. Please contact the hotel for
more information.
- Minimum check-in age is 20 years
- Maximum of 2 children through the age of
11 stay free in existing bedding with at least 2 adults
- Credit card imprint or cash deposit is
required at check-in
- Spring breakers are NOT allowed
- Room tax is included in price
- Service charges will be assessed by the
hotel for maid services (per person/per night) and bellman services (per
person/at check in and out) and will be payable to the hotel directly
- Check in 3 p.m.
- Check out 12 noon
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